Frequently Asked Questions
What are the shipping times for your products?
We take 15-25 days to process and deliver your order.
Do you ship all over the world?
Yes, absolutely. We ship worldwide.
Do you have a refund policy?
We do our best to resolve any issues our customers may have with their online items. If you still wish to receive a refund on your order, we can of course make the payment, in the event that the appeal is made within 30 days of the date of the order and the product(s) concerned are not on sale. .
Where do we ship your product from?
Our offices are located in Orleans, France. Our international warehouse is also located in France.